Innovative HR procedures and training strategies for cultural diversity
A hotel faced challenges in their HR procedures due to cultural differences and language barriers, leading to ineffective communication, lack of diversity and inclusion and low employee engagement. Developed innovative HR training strategies as part of a learning and development program, including cultural awareness, language, intercultural communication, cross-cultural team building, mentorship, inclusive leadership and diversity and inclusion training. Benefits of these training programs include increased cross-cultural understanding, improved communication and a more collaborative and inclusive workplace culture. The HR initiatives led to a 22% increase in employee engagement, improved retention, increased productivity and a more positive work environment for all employees. Overall, the successful implementation was due to focus on cultural differences, diversity and inclusion, innovative training strategies, communication and engagement programs, leading to an inclusive, skilled, and motivated workforce resulting in a $48K+ reduction in HR costs.