The manager accepts the status quo; the leader challenges it.

- Warren Bennis

About

Experienced HR and internationalization expert with a proven track record in scaling businesses, driving change through software implementation and optimizing processes to drive performance, profitability and growth. Adept at leading diverse teams across global markets, I excel in fostering employee engagement and translating strategic business goals into sustainable initiatives.

Fluent in English, German, Spanish, Portuguese and French, my professional journey is rooted in an international background shaped by living and working in multiple countries. With extensive leadership experience, I thrive in dynamic, multicultural environments, ensuring seamless collaboration and effective execution in complex projects.

Holding a PhD in Business with a focus on emotional intelligence, culture and leadership, I bring a deep understanding of people-centered strategies. My career spans the hospitality, consulting and energy industries, with transitions driven by visa expirations, educational pursuits and global challenges like COVID-19. Passionate about delivering sustainable organizational growth and success, I am self-motivated, empathetic, thrive in intercultural settings and committed to leadership that drives change, by creating stability, supporting, guiding and challenging employees to reach their full potential.

Experience

  • EnBW - Stuttgart, Germany

    Senior Recruiter

    08/2023 - present

    EnBW (Energie Baden-Württemberg AG) is Germany's third-largest energy company, specializing in electricity, gas and renewable energy solutions. As a leader in the energy transition, EnBW has strategically driven the development of large-scale offshore wind projects, playing a pivotal role in advancing clean and sustainable power generation across Europe. Through innovation and a commitment to renewable energy, EnBW continues to shape a greener future and strengthen Europe’s energy landscape.

    • Support strategic renewable energy expansion in offshore wind, focusing on key international markets including the Baltic, North and Scottish Seas.

    • Lead the end-to-end recruiting process in multiple languages for C-level executives, directors, middle management, team leads, top-project leads, white-collar and blue-collar roles, primarily for offshore wind projects, as well as onshore wind, solar, hydropower, grid infrastructure, e-mobility, gas, biomass plants and more, driving the energy transition in Germany.

    • Provide comprehensive HR support, including recruiting the CEO, ensuring compliance with local regulations on contracts, and setting up retirement plans, health insurance, payroll and benefits, for the establishment of a new offshore business entity in Norway, collaborating with HR international and the technical department.

    • Conceptualize, develop and implement global sourcing strategies, along with the international recruiting and onboarding process, fostering company culture transition.

    • Manage communication with internal and external stakeholders, collaborating with hiring managers, business partners and department heads.

    • Organize, design and lead tailored assessments and experience hubs for high-stakes roles, evaluating key competencies, such as technical expertise, interpersonal skills, emotional intelligence, communication, strategic thinking, leadership character, cultural fit and stakeholder management through methods like case studies, role-play simulations, behavioral interviews, visionary leadership assessments and psychometric testing, with evaluations based on competency-based scoring and multi-rater feedback in collaboration with committees comprising business partners, department heads and work council representatives.

    • Improve active-sourcing strategies, develop and refine detailed persona profiles to build and maintain a diverse talent pool for key roles.

  • AmareSol Global - Miami Beach, FL

    Senior Consultant

    11/2019 - 07/2023

    A dynamic digital business consultancy specializing in organizational transformation, workforce development, leadership enhancement and digital solutions, including web design services. Leveraging a people-centric approach, the consultancy delivers innovative strategies that empower brands and companies worldwide to optimize performance, foster growth and navigate change effectively.

    • Spearhead organizational design and development, workforce planning, leadership development and employee engagement in dynamic, high performance and growth environments.

    • Collaborate with cross-functional teams to develop and implement strategies that drive business goals and optimize project and resource planning.

    • Drive cultural transformation, improving internal strategies through change management and people-centric processes.

    • Manage recruitment processes, including sourcing, candidate screenings, interviewing, assessment centers, contract negotiation and onboarding, leading to a 13% reduction in time to hire.

    • Ensure compliance with employment laws and regulations, while overseeing employee benefits, retirement plans and salary management.

    • Provide executive coaching and mentoring, helping leaders align teams with organizational goals and improve productivity and engagement.

  • Antalya by Divine Ganga Cottage - Rishikesh, India

    Human Resources Consultant

    12/2019 - 04/2020

    A luxurious double property with 23 room newly launched Antalya Hotel and existing 25 room Divine Ganga Hotel overlooking the Ganges River in Rishikesh, Uttarakhand, India.

    • Interpret business needs to stakeholders and also responsible for the management contract takeover of the hotel. Develop and implement the company’s first HR structure and protocols of internal coaching services.

    • Enable operational change essential to $48K+ reduction in HR costs. Helped to facilitate redesign of core business operations. Heavy emphasis on leading the company through rapid HR change and transformation programs.

    • Perform staffing and recruiting of all senior positions within the business. Also, responsible for streamlining HR best practices, training, leadership development, succession planning and regulatory compliance.

    • Implement proactive employee relations and communications programs to resolve management issues and restored the credibility and employee-centric focus of the HR department.

  • Four Points Sheraton - Miami Beach, FL

    Human Resources Consultant

    07/2017 - 09/2018

    A beachfront hotel in Miami Beach, a 216-room Marriott property, privately owned along with five additional beachfront properties. Together, the portfolio comprises six properties, not all affiliated with Marriott, but under the same private ownership.

    • Develop and execute innovative strategies and procedures enabling the company to transform their HR practices resulting in increased gross operating profit margin of hotel by 28.3%.

    • Manage and prepare payroll for over 200 employees across all departments. Ensure effective recruiting, seamless onboarding, training, professional development, performance management and retention. Reduced turnover by 19.5%, reaching an employee turnover rate of 2%.

    • Collaborate with managers to create, introduce and manage HR recruitment strategies and models that ensure compliance with all employment laws and regulations, to foster and promote diversity and inclusion.

    • Establish strategic, sustainable HR infrastructure model, including people-related programs around learning & development, to align with new business objectives and deliver seamless HR processes across the organization. Increased employee motivation by 15%.

    • Drove transition from outdated HR system into a fully integrated HR Information System platform from Oracle. Instantly improved analysis, reporting and planning capabilities while streamlining daily HR functions.

    • Transformation management including implementation and troubleshooting requisition, property management and reservation systems to six hotels and provide change management for digital transformation and training to departmental managers and employees.

  • The Standard, High Line - New York City, NY

    Sales and Marketing Manager

    07/2014 - 10/2015

    Hotel with 338 rooms featuring a full wall of floor-to-ceiling windows with views of Manhattan and/or the Hudson River, rising above a former elevated train line, the High Line Park, in New York City’s Meatpacking District.

    • Perform market research and competitor analysis, staying abreast of marketplace and innovations with trend forecasts.

    • Organize and facilitate meetings with business leaders to discuss revenue, group sales budgets, forecasts, pitch roadmaps and action plans to maximize sales and occupancy rates of all facilities. Increased yearly growth rate by 8.5%. Create action plans and budget calculations for group sales, while successfully exceeding conversion, revenue and retention goals for 2015.

    • Lead, manage and expand company’s B2B both nationwide and internationally. Develop business by acquiring and reaching out to new clients, upholding strict time sensitive protocols for international clients, managing VIP clients, preparing sales proposals and calls and conducting site inspections. Averaged a 4.2% increase of B2B growth rate per month, specifically with clients from the fashion, entertainment, automotive and tech industry.

    • Strategize, build and maintain social media channel, resulting in enhanced presence and increased followers by 40K in 3 months.

Education

PhD in Business
Universitat de Barcelona – Spain 09/2019 to 07/2022
Graduated 12/2022

Thesis:
Impact of Emotional Intelligence, Leadership Traits and Culture on Leadership Style in Hospitality:
Propensity of Green Management Practices Implementation

Publications:
https://www.educacion.gob.es/teseo/mostrarRef.do?ref=2329119
https://www.tdx.cat/handle/10803/687326?show=full

Master of Science in Business Research
Universitat de Barcelona – Spain 09/2016 to 06/2017
Graduated 06/2017

Bachelor of Business Administration & International Hospitality Management
Stenden University of Applied Sciences - Netherlands
Graduated 03/2016

Bachelor of Business Administration & International Hospitality Management
Rangsit University - Thailand
Graduated 08/2016

I obtained the two above mentioned Bachelor Degrees by studying at multiple university campus sites and partner universities across different countries:

Universidad Mayor – Chile 01/2014 to 07/2014
Stenden University of Applied Sciences – Bali, Indonesia 10/2012
Stenden University of Applied Sciences – South Africa 01/2011 to 04/2012

Sunny Hills High School – California
Graduated 06/2010

Research

Professor

CETT Barcelona School of Tourism, Hospitality and Gastronomy | Universitat de Barcelona – Barcelona, Spain
01/2023 to 11/2023

Teaching Strategic Management for Master’s Program, Tutoring Master Theses

Project Lead

Mosaic HEC – Montréal, Canada & Universitat de Barcelona, Business School – Barcelona, Spain
06/2021 to 09/2021

Management of Creativity for a Resilient Society

Researcher | Coach

Universidad Externado de Colombia – Bogotá, Colombia
09/2021 to 05/2022

Conflict Resolution and Problem Solving in Challenging and Delicate Contexts as a Leader

Researcher

Jack D. Gordon Institute for Public Policy at FIU – Miami, FL
04/2019 to 09/2020

Leading own research project

Research Assistant

Claremont Graduate University – Claremont, CA
09/2018 to 05/2019

Qualifications

  • HR Strategy & Best Practices

  • Employee Relations & Conflict Resolution

  • Talent Acquisition & Recruiting (C-level to Blue-Collar)

  • Diversity, Equity & Inclusion Initiatives

  • Leadership Development & Executive Coaching

  • Organizational Design & Change Management

  • Performance Management & Succession Planning

  • HRIS Implementation & Process Optimization

  • Cross-Cultural Team Leadership & Global Market Expertise

  • Strategic Workforce Planning & Employee Engagement

  • Training, Coaching, & Mentorship Programs

  • Communication & Stakeholder Management

  • Data-Driven Decision Making & Forecasting

  • Multicultural Adaptation & Organizational Transformation

  • International Recruiting & Onboarding Strategies

  • Psychometric Testing & Competency-Based Assessments

  • Project Management & Process Improvement

English • Spanish • German • Portuguese • French •

English • Spanish • German • Portuguese • French •

Achievements

“Managers are required to be leaders and not only create stability but also make a change while they support, guide and challenge their employees.”

– Cregut-Aston & Darioly, 2019